There are a few reasons this can happen. We'll have sent an email to the address on your Dabble account explaining why - check your inbox (and spam folder) for details.

Our friendly Customer Service team can help determine if your account can be reopened after a review.

🚫 Third-party payment activity risks account closure - it's a violation of our Terms & Conditions. All payment methods (deposit and withdrawal) must be in the account holder's name, and all transactions carried out by the account holder.

We're happy to help you update these details, we just need:

We can't update the number unless it's registered in your name. No phone bill? Reach out via Live Chat and we'll guide you through it.

Log in to check the address currently on file, then send support a copy of one of the following showing your name and new address:

We'll review and update it once verified. If the old address still shows after updating, try logging out and back in - if it persists, contact support.

Head to the Login page and tap Forgot Password in the top-right corner. Enter your phone number and follow the prompts.

Not getting the verification code? You may need to update the phone number on file first.

Each user is permitted one Dabble account. If we determine (at our discretion) that you've opened, used, or controlled more than one account, we may close or suspend the associated accounts and withhold or revoke promotions.

Social features are available across the U.S., but real-money games are limited to specific states. Check where you can play here.

If you're in an eligible state and still hitting a location issue, try:

Also worth noting: online gaming isn't permitted on federal or tribal lands, in stadiums, on casino properties, or in certain other restricted areas.

🚫 We don't accept prepaid cards, AMEX, or gift cards. Try a different card or Apple Pay, or contact your bank for more details.

Aeropay lets you withdraw same-day using your online banking credentials.

New to Aeropay:

Already linked with Aeropay: Just verify your identity via the security question sent to your Aeropay email.

Having trouble linking? Check Aeropay's FAQ.

If your Aeropay details (like your email) are incorrect, contact Aeropay directly at [email protected] for help.

⏱️ Eligible banks get 24/7 fast withdrawals. If your bank isn't eligible for fast transfers, link manually and expect funds within 1–3 banking days (Mon–Fri). Weekend requests process the next business day.

See eligible banks for Fast Withdrawals.

Deposits and promotional funds need to be played through before a withdrawal is authorized. Want your deposited funds back instead? Contact support to request a refund to your original payment method - we can only manually assist with withdrawing deposited funds; promotional funds can't be withdrawn.

We'll have emailed the address on your account explaining why - check your inbox for next steps.

Contact support with a recent bank statement (PDF, showing your name and account details) to verify ownership.

ℹ️ You can have up to one Aeropay account and one manually linked account linked at a time. Removing a closed/inactive account doesn't require a statement for your first such request - additional requests will need documentation.

Aeropay-specific errors during unlinking should go to [email protected].

Sign-up promo funds can take a few minutes to land. Still missing after 5–10 minutes? Contact us and let us know.

Your referral needs to place at least one entry to activate your bonus, and any promotional funds need to be played through before withdrawal.

Still missing? Contact us and quote your referral's username.

Log out and back in - this refreshes the icon so it appears on screen.

Every Monday, we turn some of your worst weekend beats into $25 in promo funds. Watch for the Dabble Reverse announcement on @DabbleFantasy on X, then send us a screenshot of your bad beat.

Entries finalize once the last pick settles. Review our General Game Rules, and if you'd like your payout reviewed, email us your entry ID.

We settle markets based on official game results - check the official source's stats first. Still have questions? email us your entry ID.

Our Injury Protection Policy covers single-game projections (not Future/Season-Long markets - those follow individual sport rules). Reviews can take up to an hour after the game ends. Read the full policy here.

All-In offers higher payout multipliers, but every pick needs to hit. Hedge offers lower multipliers but more flexibility if a pick or two misses.

Winnings of $600+ are reported to the IRS via Form 1099-MISC. Once you cross that threshold, we're required to collect your tax info, and completing your W-9 is required before further withdrawals process. Full tax details here.